Where will I disembark the ship?

You will disembark the ship at Liverpool Cruise Terminal, Pier Head, L3 1DL and will then be transferred by Cruise Shuttle Bus to the Baggage Reclaim Area, within the ACC Liverpool; your cruise line will advise on board, the order that passengers will disembark.

Your baggage will be off-loaded from the ship prior to you disembarking, and will be transferred to ACC Liverpool by large vehicles, where it will be laid out, ready to be reclaimed by you.

I’m parked at the ACC Liverpool – how do I get there from the ship?

If you are parked at ACC Liverpool, then you should ensure all baggage is transferred prior to you disembarking, in line with the ships instruction; it will be laid out in the Baggage Reclaim Area at the ACC, ready for you to collect.

You will be transferred to the Baggage Reclaim Area by our Cruise Shuttle Bus.

I’m being picked up by a family friend / private taxi – where should they wait for me?

The pick-up point is at ACC Liverpool. There is no vehicle waiting area but there is plenty of ‘pay and display’ parking spaces in the vicinity as well as a multi-deck car park which all private taxis/friends/family will be directed to – normal charges will apply.

You should ensure you have all the necessary contact mobile numbers of your private taxi drivers and relatives so you can advise them once you have collected your luggage and you can arrange to meet up.

I can carry my own luggage off the ship  – can I take a taxi directly from the ship?

If you are happy to carry your own baggage off the ship and will be making your own way home in a Hackney cab or on public transport, then you can ‘Express Debark’ at Liveprool Cruise Terminal – there is a Taxi rank, directly adjacent to the Cruise Terminal and bus stops and train stations are very close by.

I can carry my own luggage off the ship  – can my private taxi/family friend pick me up directly from the ship?

No, there is no designated waiting area / pick-up point at Liverpool Cruise Terminal for private taxis/family friends to layover, as the area is being used for the cruise shuttle buses so you should therefore:

  1. Arrange for your private taxi/ family friend to wait for you in a nearby designated car park and you can walk to meet them and their vehicle there.  The nearest car parks to Liverpool Cruise Terminal are:
    • Crowne Plaza Hotel: 2 St Nicholas Place, Liverpool L3 1QW
    • William Jessop Way multi storey car park:  4 William Jessop Way, Liverpool L3 1DL
    • NCP Fazakerley Street, Liverpool, L3 9DL
  2. Ensure all of your baggage is transferred to the ACC Liverpool, where it will be laid out ready for your arrival in the Baggage Reclaim Area.

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