Passenger Information

Fred olsen cruise line at sunrise at the liverpool cruise terminal - aerial photograph

Here at Cruise Liverpool we offer alongside berthing to visiting cruise, ships right in the heart of the city, just footsteps from a UNESCO world heritage site.

We pride ourselves in being an efficient, friendly and convenient facility – from technical planning to practical support, our team deliver a professional service to every visiting cruise ship, whilst our award winning hospitality, has ensured Liverpool is a firm favourite with both cruise guests and crew, year after year.

Meeting friends and family arriving into Liverpool?

If you are meeting friends and family who are arriving into Liverpool on a cruise ship and visiting the city region for the day, please come to LCT’s Passenger Lounge, located on St Nicholas Place.

Cruising from Liverpool with Fred Olsen Cruise Line?

In 2022, all embarkation and disembarkation operations will take place from Arena & Convention Centre Liverpool (ACC Liverpool)  so that the additional requirements relating to Covid protocols can take place.

  • It is important that you do not travel to Liverpool Cruise Terminal where the ship is berthed.
  • You will not be able to check-in at Liverpool Cruise Terminal.

You should travel directly to ACC Liverpool, where all passenger operations will take place and then you will be transferred by Cruise Shuttle Bus to the ship, once all of the passenger elements have been undertaken.

Passenger operations taking place at ACC Liverpool:

  • Long stay parking
  • Passenger drop-off
  • Baggage drop-off
  • Passenger lateral flow test
  • Passenger check -in
  • Passenger pick-up
  • Cruise shuttle bus to/from the ship

Passenger operations taking place at LCT:

  • Baggage reclaim

Borealis Passenger Information

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